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Artificial Intelligence Training

Generative AI for Modern Workplace Efficiency (CC01)


Description

This training programme is designed to equip professionals with practical knowledge and skills to effectively use Generative AI in the workplace. Delivered through a flexible, self-paced learning platform, participants will explore key AI tools such as ChatGPT, Microsoft Copilot, Google Gemini, and Canva, and learn how to apply them in everyday tasks including email writing, report preparation, content creation, and workflow automation. 

The programme also focuses on developing effective prompt writing techniques to improve AI-generated outputs, while addressing important aspects of responsible AI usage such as data privacy, confidentiality, and ethical practices. By the end of the course, learners will be able to confidently integrate AI into their daily work processes to enhance efficiency, productivity, and overall work quality. 


Approved CPD Hours: 7 Accreditation Type: Certification of Completion

Content
  • Introduction
  • Course Introduction
  • Module 1 : Getting Started with Generative AI
  • Module 1.1 Introduction to Generative AI
  • Module 1.2 How Generative AI Works
  • Module 1.3 Types of AI-Generated Content
  • Module 1.4 Benefits of AI in the Workplace
  • 1.5 Activity
  • Module 2: AI Tools for Workplace Productivity
  • 2.1 Overview of AI Tools
  • 2.2 Using ChatGPT for Content Creation
  • 2.3 Using Microsoft Copilot & Google Gemini for Work Tasks
  • 2.4 Activity
  • Module 3: Writing Effective AI Prompts
  • 3.1 What is a Prompt?
  • 3.2 Prompt Structure (Role, Task, Context)
  • 3.3 Examples: Weak vs Strong Prompts
  • 3.4 Improving AI Output Quality
  • 3.5 Activity - Prompt Structure
  • Module 4: Using AI for Daily Work Tasks
  • 4.1 Email Writing with AI
  • 4.2 Report & Document Creation
  • 4.3 Content Creation (Marketing & Social Media)
  • 4.4 Basic Workflow Automation Content unit
  • 4.5 Activity - Applying AI in the Workplace
  • Module 5: Responsible Use of AI
  • 5.1 Data Privacy & Confidentiality
  • 5.2 AI Limitations (Errors & Bias)
  • 5.3 Ethical Use of AI
  • 5.4 Best Practices for Safe Usage
  • 5.5 Activities: Safe and Responsible AI Use
  • Module 6: Practical AI Application
  • 6.1 Step-by-Step AI Task Guide
  • 6.2 Writing an Email Using AI
  • 6.3 Creating a Simple Report
  • 6.4 Reviewing & Improving AI Output
  • 6.5 Activity : Applying and Evaluating AI Skills
  • Module 7: Final Assessment & Completion
  • 7.1 Final Assessment Instructions
  • Final Assessment – Generative AI for Workplace Productivity
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever
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